Front Office Team
Our friendly Front Office Team are very helpful and attentive to your personalised situation and needs.They are the first people to welcome you to Diamond Smiles Dental and the warm voices over the phone.
Christine (Chriss) Brownley, Front Office Manager
Chriss joins our team after completing her Certificate III in Business Administration and her Certificate III in Financial Services. She enjoys being able to help patients have a hassle-free visit to our practice and resolves any issues they may experience.
Addressing patient concerns to help them have a stress-free visit with us is what I’m here for!
Outside of the practice, she enjoys cooking, keeping active, sewing, reading and home improvement projects.
Bronwyn (Bron) Gandle, Front Office Coordinator
Bron has always had a keen interest in dentistry.
I happened to fall into dental assisting in 2011 after not knowing what to do after leaving high school.” Eight years later she finds herself still loving what she does.
When she’s not at the practice, Bron likes to bake. Her colleagues and sometimes patients enjoy the various treats she brings into the office. Bron is also a massive fan of Harry Potter and considers herself a Gryffindor and is a big fan of Fantastic Beasts. She considers Niffler to be her spirit animal.
Denisa Marston, Front Office Coordinator
Denisa has been working in the dental industry for the past eight years, and currently holds a Certificate 3 and 4 as a Teacher’s Assistant as well as a Certificate 3 in Health Services Assisting.
In the practice, Denisa loves seeing patients leave with a big smile and looks forward to building relationships with patients of all walks of life while helping them to experience world class dental care.
When she isn’t in the practice, Denisa enjoys spending time outdoors—be it hiking, snorkeling or simply soaking in beautiful scenery. She also has a passion for travel and hopes to see more of the world soon.
Learn more about her at your next appointment.
Jemma Mileto, Receptionist
Jemma was inspired to enter the field of dentistry to help patients experience a welcoming, friendly and comforting face so they don’t feel anxious or nervous. She holds a qualification in medical reception with Meditrain, and is currently studying to obtain her Bachelor of Health Science in nursing at Edith Cowan University.
As she puts it, the most fulfilling aspect of being a receptionist at Diamond Smiles Dental is seeing patients walk out of their treatment feeling happy, confident, and beaming brilliantly.
Outside of the practice, Jemma enjoys taking her dog to the beach and going on road trips. Learn more about her when you visit us for your next appointment.
Management
Erosin Mullaj, Operations Manager
With a passion for health care and health administration, becoming Operations Manager was the perfect fit for Erosin. He has a wide range of experience, skills and training in the industry. His flexibility in developing his skills and changing roles has given him an understanding of employee needs to attract and retain staff. Erosin graduated from Edith Cowan University graduated in 2007.
The most fulfilling aspect of working at Diamond Smiles Dental is we provide patient-focused care and are scalable for further growth.”
Outside the practice, Erosin enjoys going to the gym, swimming and walking his dog on the beach. He loves playing soccer, keeping fit and being with friends and family. Erosin also enjoys all the wonderful outdoor activities Perth has to offer.
Lu Luclecia Crittenden, Business Manager
Lu joins the Diamond Smiles Dental team having always been interested in teeth since she was little, but having a fear of visiting the dentist left her thinking she may not be able to work in the field one day.
When she moved to Perth ini 2015, everything changed. Lu was in a lot of pain and needed to see a dentist—she unfortunately didn’t have a great experience. But something clicked for her—she knew that she wanted to help others have incredible dental experiences, which set her down the path of working in the dental field.
Ever since that day, she’s set out to make everyone’s experience a positive one when it comes to seeing a dentist. She began working as a dental sterilisation nurse in 2015. She currently holds a Diploma of Management and Digital Application as well as a Certificate in Business and Managing Stress in the Workplace.
At Diamond Smiles Dental, she hopes to help people just like herself overcome anxiety and dental fear while giving them a sense of calm and amazing experience.
Outside of the practice, she enjoys spending time with her husband, Mark, camping, hitting the beach and travelling to new places.
Learn more about Lu when you visit us for your next appointment!
