Front Office Coordinators
Our friendly Front Office Team is very helpful and attentive to your personalised situation and needs. They are the first people to welcome you to Diamond Smiles Dental and the warm voices over the phone.
Carol May, Front Office Coordinator
Carol was inspired to work in the dental field, as she desired the challenge of learning something new, and dentistry greatly piqued her interests. She attended school at Dental Nursing Australia in Belmont, graduating in July 2012 with a Certificate IV in Dental Assisting.
For Carol, the most fulfilling aspect of working in dentistry is providing a service that improves people’s lives and leaves them with newfound confidence to have a big smile on their faces. She enjoys working alongside people, getting to know them and caring for them. In her role at the practice, Carol has various duties, including greeting patients, confirming appointments and managing patient scheduling.
Read More About Carol
She also has a passion for the arts, symphonies and comedy. As a self-described “people person,” Carol believes in leaving the world a better place than she found it. “My three beautiful daughters are my world—my masterpiece!” For Carol, family is very important be it the one you have made or grew up with.
Kathryn, Front Office Coordinator
Having worked in the dental field for over 35 years as a nurse and in reception, Kathryn possesses considerable experience. Her duties at the practice include welcoming patients, answering phone calls, handling paperwork and more.
For her, the most fulfilling aspect of her job is looking after patients and making them feel at ease and cared for.
When she’s not at the practice, Kathryn loves spending time with her family, dogs and friends.
Jaeda George, Front Office Coordinator
Jaeda was inspired to work in the dental field as she loves connecting with people and seeing them happy. She is also passionate about discovering new things and learning about people’s lives. “You can find out so much from just a conversation.”
Working in a dental office is a new and exciting chapter for Jaeda. With her qualifications in Real Estate (Cert IV) and Animal Care (Cert II), she brings a unique perspective and a wealth of transferable skills to her role.
When she’s not at the practice, Jaeda spends all of her time outdoors with her partner. They’re always at the beach and love to go camping. She also spends most of her time with her beautiful cat, Alfi. “He is my entire world!”
Ayesha Rauf, Front Office Coordinator
“My passion for dentistry began early, inspired by the opportunity to help people feel confident and healthy through their smiles.” That passion led Ayesha to pursue a Bachelor of Dental Surgery (BDS), which she completed in Pakistan in 2021. As a foreign-trained dentist, she’s working towards her Australian registration through the ADC exams and gaining hands-on experience as a front office coordinator at the practice.
For Ayesha, the most fulfilling part of working in the dental field is being able to restore more than just teeth. She is passionate about restoring confidence, comfort, and sometimes even a sense of self. She particularly finds it rewarding to help someone smile again, especially when they haven’t in a long time.
Ayesha genuinely values the connections she builds with patients. She enjoys those small, meaningful moments that go beyond the usual appointment. Some patients have left a lasting impression on her—and in return, she always strives to create the same warm, memorable experience for everyone who walks through the door.
